Producing more homes resurrecting empty properties

Reporting Maintenance

You can report a maintenance issue via one of the following methods:

  • Using WeTransfer:
  • Upload your repair pictures or videos
  • Enter your email – example “”
  • Add message including property address & contact details
  • Press Transfer
  • Enter the verification code sent to your email address
  • Press Verify
  • You will receive confirmation that your file was sent to us
  • Follow this link

Email Cromwood direct at

For URGENT maintenance call 020 8826 2800 for London office and 0161 241 1341 for Manchester office.

Provide feedback

We welcome all feedback as it allows us to improve the services we provide.

In the event you want to report a complaint, please write to us directly at

For more details on our complaint procedures please refer to our policies, under About Us.