Guaranteed return

We pride ourselves on making property management simple, therefore we have designed rent guarantee schemes where we manage the hassle, whilst our landlords enjoy the return.

Our objective is simple: to make it hassle-free for landlords to rent their property.

Some of the key benefits include:

  • 3 to 5-year lease schemes
  • Competitive rents paid
  • 100% rent paid during void periods
  • 0% commission or fees
  • Periodic property inspections
  • Free management
  • Lease schemes exempt from landlord licensing

Management and maintenance

We provide a professional service to all our landlords.

Benefits include:

  • Monthly property inspections
  • Property licensing not usually required
  • Holistic support service for all of our tenants
  • 24-hour maintenance team
  • Assistance offered with property refurbishments

Development opportunities

As a leading provider of social housing we are always keen to explore opportunities that can produce more housing. If you have an opportunity you want to discuss, please get in contact and ask for our investment and development desk.

Property purchasing

We are not an estate agent. However, we will explore opportunities to make a property purchase if we believe it can serve social housing purpose. Please get in contact and ask for a member of our procurement team to discuss a property sale.

Getting
Involved

Please get in contact and ask for a member of our procurement team to discuss a property sale.

Get in touch

Croomwood Landlords FAQs

Does Cromwood charge any fees?

No. Cromwood does not charge any fees to landlords. The rent offered is net, which means it is the full amount paid to the landlord.

Must properties be furnished?

London: No, we only require essential appliances (fridge-freezer, cooker) and window coverings.

Manchester: Most properties will require furnishing, but this is dependent on the specific schemes we are operating at the time. We will advise you of the requirements based on the proposed scheme.

Is rent paid in advance?

No. Rent is paid monthly in arrears, in line with how we receive rental payments from partners and tenants.

Is the rent guaranteed?

Yes. Cromwood is your tenant under contract. Rent is paid in full, even during void periods.

Will I get a deposit?

No. We do not take a deposit. Instead, we guarantee to return the property in the same condition it was let, allowing for fair wear and tear (supported by check-in and check-out photos).

Who are your tenants?

Our tenants include former council tenants, asylum seekers, and individuals with housing or support needs. All are supported by Cromwood or our partners throughout the tenancy.

How often is the property inspected?

We carry out regular inspections to ensure the property is being maintained to a high standard and to identify any issues early.

Landlords may also request to visit the property, provided this is done with prior notice and in line with tenancy laws.

What support does Cromwood provide during the lease?

We offer full ongoing property management, including:

  •   A dedicated team to handle tenant communications and support needs.
  •   Prompt coordination of repairs and maintenance.
  •   Monthly inspections to ensure property standards are upheld.
  •   24/7 emergency response for urgent issues.
Who handles repair costs?

Landlord: Responsible for general wear and tear (e.g. boiler servicing).

Cromwood: Covers damage caused by tenants and takes responsibility during void periods.

What certificates are required?

Landlords must provide all applicable and up-to-date certificates to ensure the property is compliant with current regulations. These include:

  • Energy Performance Certificate (EPC) – Minimum grade D
  • Gas Safety Certificate
  • Electrical Safety Certificate (EICR)
  • Buildings Insurance
  • Fire Alarm Test Certificate (where applicable)
  • Fire Risk Assessment (FRA) especially for HMOs or blocks
  • Building Control Sign-off (for conversions, extensions or refurbishments)
  • Planning Permission (if the use or configuration of the property has changed)
  • Any other certificates required by local authority regulations or applicable schemes
Are there additional property standards?

Yes, all properties must comply with:

  • Local authority minimum room sizes
  • Fire safety (e.g. smoke detectors, fire doors)
  • Adequate lighting and ventilation
How long are the leases?

Cromwood offers fixed 3-year leases only.

Do you accept larger properties?

Yes. We accept studios, 1‑bed, 2‑bed, 3‑bed, 4‑bed and larger properties for various council and Home Office contracts.

We also accept entire blocks of flats or HMOs.

Which accreditations do you hold?

Accredited by:

  •   London Landlord Accreditation Scheme
  •   National Residential Landlords Association
  •   Chartered Trading Standards Institute

Registered with:

  •   The Property Ombudsman
What certifications does Cromwood have?

We are certified by the British Standards Institution (BSI) for:

  • Quality management
  • Environmental management
  • Occupational health and safety
Who regulates Cromwood?

Cromwood is a registered social housing provider, regulated by the Regulator of Social Housing.

We also comply with ICO (Information Commissioner’s Office) standards on data handling.

For a detailed discussion, please call: